Despite initial hesitations from some CIOs, the opportunity costs of not engaging with round-the-clock Managed Service Providers (MSPs) is becoming increasingly clear to forward-thinking leaders. IT MSPs provide a strategic advantage by offering access to specialised expertise and resources, while allowing businesses to maintain control over their core technology management and areas of strength. This partnership strikes a balance, enabling organisations to benefit from external capabilities without the risks associated with full outsourcing. The absence of an MSP partnership can have a detrimental effect on key business capabilties, leading to unnecessary downtime, cost blowouts, and a weak cybersecurity risk posture.
Minimise Downtime, Maximise Efficiency
In the realm of IT service management, the unpredictability and impact of unexpected downtime are major concerns. Internal teams, especially those that are smaller and less mature from an IT perspective, often face challenges in promptly and effectively addressing these interruptions, typically due to resource limitations or lack of specific expertise.
In today’s era of always-on business operations, downtime is more than just an inconvenience—it’s completely unacceptable. The costs of downtime are multifaceted, impacting everything from direct financial losses to reputational damage. Smaller teams might still operate under the mistaken assumption that IT infrastructure is inherently reliable and always functional. However, this is far from the truth; infrastructure is like the backbone of an organisation, invisible when functioning correctly but crippling when issues arise.
Attaining near 100% uptime is a challenging goal for on-premise infrastructure or even single-site data centre providers, regardless of their design sophistication. To achieve such exceptional availability levels, an extraordinarily stable environment is necessary, which is further supported by having multiple global points of presence and robust redundancy systems in place.
MSPs like Advent One, are instrumental in addressing these challenges.
We deploy comprehensive and proactive strategies aimed at minimising downtime. Utilising advanced tools and drawing on their deep expertise, MSPs like Advent One ensure smooth and efficient operations for businesses. Our approach significantly lowers the probability and potential impact of unexpected service interruptions, thus supporting continuous business operations.
Given that the traditional workweek model of 9am-5pm, Monday to Friday, no longer applies in many sectors, it is crucial for businesses to ensure their systems are constantly monitored and maintained. By partnering with a provider like Advent One, businesses can have the assurance of their infrastructure being continually monitored 24/7. This level of vigilance is essential in swiftly identifying and resolving issues before they escalate into significant problems.
Investing In IT Managed Services Enables Investment Back Into Your People
While your internal IT department may possess a broad range of skills, partnering with an MSP like Advent One brings specialised expertise and certifications that might not exist in-house. This partnership enriches your IT team’s capabilities, allowing them to stay abreast with the evolving technology landscape without the constant need for upskilling across every technology in the IT stack.
For businesses, be they longstanding or in their infancy, the scalability offered by a technical MSP is crucial. As your business grows and evolves, so too can your IT infrastructure, adapting to your changing needs. This scalability is especially beneficial for small businesses, providing access to improved technologies and new features previously unavailable.
Your MSP partnership should free your IT department from routine tasks, shifting their focus to strategic initiatives like large-scale deployments, new technology exploration, and optimising the IT environment for efficiency. This shift not only enhances the strategic role of your IT team but also plays a pivotal role in business development and innovation. As a result, your IT department transitions from being task-oriented to becoming a key driver in business growth.
Securing Compliance in a Complex IT Landscape
Navigating the complex landscape of compliance across various systems can be a daunting task for businesses. Different standards for different systems add to the complexity, making the management of compliance across the entire IT ecosystem a challenging endeavour. From a security standpoint, this complexity increases the likelihood of user error. Factors such as alert fatigue and system misconfigurations can lead to accidental breaches, making a unified and automated approach essential.
Non-automated Hybrid Cloud systems also give hackers and social engineers more opportunities to find a weakness. Your entire infrastructure is only as strong as its least secure component, so automation is key for maintaining consistent security across the whole system.
By using a single orchestrated system through Hybrid Cloud to manage both on-premises and cloud-based systems, IT leaders can automate most security and compliance tasks. This can be built by partnering with an expert provider with deep technical experience in infrastructure, automation, and cybersecurity such as Advent One.
Advent One’s Managed Services
Embark on a transformative journey with Advent One, a specialised IT MSP with deep expertise and nuanced understanding of business processes, we are not just supporting digital transformation but are actively shaping the future of business efficiency and IT strategy.
Are you ready to elevate your IT infrastructure and operational capabilities? Book a meeting (or live demo!) with us, and let’s explore together how our solutions can seamlessly integrate into and enhance your existing workflow.